Privacy Policy

This is the privacy policy (the “Privacy Policy”) of https://firstprous.com (the “Website”) made available by firstPRO US LLC (collectively, “firstPRO,” "us", "we", or "our”). firstPRO is headquartered at 100 High Street, Suite 420, Boston, MA 02110 and is a professional staffing and workforce solutions firm providing professional services (including statement-of-work-based project teams), staff augmentation, contract-to-hire, full-time placement, AI-enabled talent verification and skill validation, and payrolling services in Accounting & Finance, Information Technology & Engineering, and Supply Chain. The online applications, candidate portals, and other digital tools that we provide are collectively referred to as “Applications,” and access to, use of, and participation in our staffing, recruiting, job application, candidate screening, identity and skill verification, and candidate-placement processes, and our professional services, staff augmentation, contract-to-hire, full-time placement, and payrolling offerings are collectively referred to as the “Services.” This Privacy Policy describes the information that firstPRO collects from you as part of the normal operation of the Website, Applications, and Services, as well as how firstPRO uses and discloses this information.

IMPORTANT NOTE: By accessing or using the Website, Applications, or Services, you expressly consent to our collection, use, and disclosure of your personal information in accordance with the terms and conditions of this Privacy Policy. This Privacy Policy is incorporated into and subject to the firstPRO Terms of Use and Service (“Terms”), available at firstprous.com/privacy-policy/ People who visit the Website or use the Applications or Services shall be referred to as “Users.”

In this Privacy Policy reference is made to our “affiliates,” which shall include companies that are affiliated with firstPRO by reason that these companies are in the same common ownership as firstPRO. Affiliates shall also include the parent company of the group of which firstPRO is a member.

1. Collection and Use of Information

This Privacy Policy relates to our collection and use of any personal information through your use of the Website, Applications, and Services, and any personal information that you provide to firstPRO, including through email, via phone, by submitting a resume or job application, or in connection with candidate communications. This policy explains what information firstPRO collects about you through your use of the Website, Applications, and Services, and how firstPRO uses that information.

FirstPRO may collect basic identifying information from Users, including but not limited to name, email address, telephone number, postal address, and employment preferences. For Users who access or use the Website, Applications, or Services via an Account (as such term is defined in the Terms) or candidate profile, firstPRO may collect other identifying information, including login information and password. firstPRO may collect a photo from a User, but only if such photo is voluntarily uploaded to a candidate profile or account. firstPRO may collect the above information, for example, during account registration, candidate-profile creation, job applications, or through forms you voluntarily submit to us.

firstPRO may collect information regarding the usage of the Website, Applications, and Services, such as a User’s IP address, web browser information, mobile device information, mobile software and hardware information, pages or areas visited within the Website, Applications, or Services, and what time said pages and areas are visited. If you provide a mobile telephone number or opt in to SMS messages, firstPRO may also collect SMS-related information, including your mobile number, opt-in status, consent, message delivery or interaction information, and opt-out requests, as applicable.

From Users who send e-mail or phone inquiries to firstPRO or request information about staffing services, recruiting, or job opportunities, certain personal information you provide will be used only for the purpose of responding to your inquiry or request.

FirstPRO may collect information that Users submit to the Website, Applications, or Services, such as comments, resumes, cover letters, job applications, employment preferences, uploaded media, contributions to discussions, or messages to recruiters and other firstPRO personnel.

FirstPRO may collect information about Users provided to us by third parties, such as references, recruiting platforms, job boards, staffing clients, and service providers, including information regarding a User’s qualifications, availability, or employment preferences.

In addition, firstPRO may collect information such as name, phone number, email address, resume, employment preferences, and desired position from Users applying for a job via the Website, Applications, or Services. firstPRO also collects information contained on resumes voluntarily uploaded or sent by job applicants, as well as work history, education, skills, certifications, availability, compensation expectations, location preferences, references, and any other information or documentation sent to firstPRO via email or through an application.

FirstPRO may also collect mobile telephone numbers and SMS opt-in or consent information when a user chooses to receive recruiting or staffing text messages.

For users who inquire about or use firstPRO’s staffing, recruiting, executive search, contract staffing, contract-to-hire, direct-hire, or professional services/payrolling Services, firstPRO may collect information necessary to evaluate qualifications, communicate about opportunities, administer job applications, coordinate interviews, and support candidate placements. This information may include contact information, resume and application materials, employment preferences, availability, compensation expectations, and placement-related documentation. The
Website, Applications, and Services are not used for consumer marketplace transactions.

firstPRO may collect information such as name and email address from Users who sign up for publications, blogs, newsletters, career resources, or staffing updates provided directly by firstPRO. firstPRO also collects other information voluntarily provided by subscribers via email or via any sign-up or opt-in pages of the Website, Applications, or Services.

2. Children’s Information Policy

firstPRO does not knowingly solicit any personal information from children under the age of 18. If firstPRO is made aware that it has collected personal information from a person under 18 years old in a manner inconsistent with applicable law, then firstPRO will delete this information as soon as practicable.

3. Cookies Policy

firstPRO uses cookies, web beacons, log file information and similar mechanisms for all or any of the following purposes:

● To store information so that you will not have to re-enter it during your visit or the next time you visit the Website, Applications, or Services.
● To deliver custom, personalized content and information.
● Identify you when you access, visit, or log-in to the Website, Applications, or Services.
● To note the different areas of the Website, Applications, or Services which have recently been accessed through your computer. Information collected in this way may be used to develop and manage the online staffing and recruiting services of firstPRO by, for example, storing information about your preferences so as to enable firstPRO to customize the Website, Applications, or Services according to your individual interests.
● Monitoring the effectiveness of recruiting communications, informational campaigns, or marketing campaigns by firstPRO or its affiliates.
● Tracking your job applications, candidate submissions, interview scheduling, placement status, and related communications.
● Improving the content of, and conducting various other diagnostics to improve, the Website, Applications, and Services. firstPRO may, for example, use cookies to monitor aggregate metrics such as the total number of Users and pages viewed.
● Analyzing and improving the security of the Website, Applications, or Services.

The Website, Applications, and Services do not support or respond to “do not track” (DNT) signals from browsers. Thus, your selection of the “do not track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes. To effectively manage our collection of cookie information, you may set most browsers to notify you if you receive a cookie, or you may choose to block cookies through the settings associated with your browser. But, please note that if you choose to erase or block cookies, you will need to re-enter your information to gain access to certain parts of the Website, Applications, and Services and may not be able to access other parts of the Website, Applications, and Services.

firstPRO may also use WordPress Analytics to analyze your use of the Website, Applications, and Services. WordPress Analytics generates statistical and other information about website use by means of cookies. The information generated relating to our Website, Applications, and Services is used to create reports about the use of such items. WordPress’s privacy policy is available at: https://wordpress.org/about/privacy/.

Mobile Information and SMS Messaging

firstPRO may send SMS/MMS messages to current employees, prospective employees, job candidates, contractors, former workers, and applicable client contacts who have provided their phone numbers through a staffing, employment, recruiting, application, assignment, or business relationship with firstPRO. These messages are related to the individual’s relationship or potential relationship with firstPRO and may include communications regarding:

● Recruiting and job opportunities
● Interview scheduling and updates
● Recruiting Job Opportunitites
● Hiring and onboarding
● Assignment information, work schedules, and schedule changes
● Timesheets, timekeeping, and required employment documents
● Workplace and employment notices
● Payroll or administrative communications
● General employee and worker support
● Client and staffing coordination
● Updates regarding new job opportunities or assignments

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

SMS opt-in data and consent will not be shared with any third parties.

firstPRO uses multiple business phone numbers because different recruiters, HR personnel, operations teams, staffing functions, client locations, and assignments may require separate numbers for communication. The number of business phone numbers may increase as firstPRO grows and additional staffing personnel, departments, functions, or client assignments are added. These numbers are used for legitimate business, staffing, recruiting, employment, and operational communications.

You may opt out of SMS messages at any time by replying STOP to the message. Once you opt out, firstPRO will honor the request and remove you from applicable SMS communications. firstPRO maintains an opt-out list so that individuals who have requested not to receive SMS messages are not inadvertently contacted through another firstPRO phone number. Your opt-out request applies to your SMS communications with firstPRO and is honored across firstPRO’s applicable messaging operations, regardless of which firstPRO phone number the messages originate from.

Opting out of SMS does not necessarily terminate other forms of communication that may be necessary for an employment, staffing, payroll, assignment, or business relationship, such as email or phone calls. SMS communications specifically will be discontinued in accordance with your opt-out request.

For help with SMS messages, reply HELP to the message or contact firstPRO at info@firstprous.com or 617-830-7152.

firstPRO may contact candidates and workers about new employment opportunities, assignments, or positions that may be relevant to their staffing relationship, qualifications, availability, or prior interactions with firstPRO. The purpose of such communications is to provide legitimate staffing and employment opportunities rather than unrelated promotional messages.

Message and data rates may apply. Message frequency may vary. SMS consent is not a condition of purchasing goods or services. SMS consent is not sold or shared for unrelated third-party marketing purposes.

4. Disclosure, Sharing and Use of Information

The information firstPRO collects is used to respond to inquiries; evaluate candidate qualifications; communicate about job opportunities, interviews, and placements; improve the content and quality of the Website, Applications, and Services; provide staffing, executive search, contract staffing, contract-to-hire, direct-hire, and professional services/payrolling services; and protect the security and integrity of firstPRO’s operations.

The personal information firstPRO collects is not sold to or shared with third parties, except: (1) as necessary to provide the Website, Applications, or Services, including staffing, recruiting, job-application, candidate-placement, and payrolling services; (2) when firstPRO has your permission to share your information; (3) when necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law; (4) with third parties that provide web, hosting, security, analytics, communications, recruiting, or professional services to firstPRO, to the extent necessary to perform services for firstPRO; (5) with affiliates of firstPRO; (6) when necessary to protect the rights and property of firstPRO; (7) in the event of a Transfer, as set forth in Section 6; (8) in response to a request under applicable law, such as an order issued by a court of competent jurisdiction or a law enforcement agency; (9) when investigating and correcting technical problems and malfunctions in the Website, Applications, or Services or the computer systems that support them; or (10) when necessary to investigate, prevent, or take action with regard to a violation of the Website, Applications, or Services, or the Terms, or to enforce compliance with the policies governing the Website, Applications, or Services, including this Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

Personal information may be available to third parties as noted in the preceding paragraphs. firstPRO makes no representations or warranties about the acts or omissions of such third parties, including whether such parties will keep such information confidential. When you contact firstPRO and provide information to firstPRO, you do so at your own risk, and firstPRO shall not be liable for any misuse of such information by a third party.

Other than for firstPRO’s marketing purposes, firstPRO does not use your email address or other personal information to send commercial or marketing messages without your consent. firstPRO may use your name, usage history, email address, telephone number, and employment or application information without further consent for non-marketing or administrative purposes, such as responding to inquiries, coordinating interviews, providing application or placement updates, or sending communications you have requested. If you opt in to SMS, firstPRO may send business-related messages as described in the Mobile Information and SMS Messaging section.

5. Ownership and Storage of Information

firstPRO uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website. Applications, and Services. firstPRO and its licensors own the code, databases, and all rights to the Website, Applications, and Services, and any feedback you provide, save and except that as between you and firstPRO, subject to the terms of this Privacy Policy, you retain all rights to the personal information you provide to firstPRO through the Website, Applications, and Services. If you incorporate into feedback any User Content (as defined in the Terms), you hereby grant firstPRO a worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, and display the User Content when operating the Website, Applications, and Services and for our internal business purposes. Note that any User Content that you submit to the Website, Applications, or Services publicly, you acknowledge that such User Content is publicly accessible. firstPRO cannot monitor access to public User Content and therefore cannot ensure the privacy or security of such information. firstPRO is not responsible for the misuse of any public User Content.

firstPRO may also indefinitely store any information that you provide to firstPRO or any of its affiliates through the Website, Applications, or Services. firstPRO and its affiliates also reserve the right to delete such information for any reason and for no reason. firstPRO has implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure.

However, firstPRO cannot guarantee that unauthorized third parties will not be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. firstPRO and its affiliates also assume no responsibility for loss of information, howsoever such information is lost, including information which is permanently deleted either through the actions of an employee or consultant or other who has access to the information, through failures of a computer network, or through any policy or directive of firstPRO or any of its affiliates for destruction of data.

6. Transfer of Information

Candidate, client, and contact lists and information are properly considered assets of a business. Accordingly, if firstPRO merges with another entity or if firstPRO sells its assets to another entity (collectively referred to as a “Transfer”), its contact lists and information, which may include personal information you have provided to firstPRO, would be included among the assets that would be transferred, and firstPRO would request that the entity treat your information in accordance with the Terms, including this Privacy Policy. firstPRO makes no guarantees as to whether that entity will treat your information in accordance with the Terms, including this Privacy Policy, and disclaims any liability arising out of that entity’s failure to do so. This same provision is applicable for each affiliate of firstPRO.

7. Protection of Information

Although firstPRO takes reasonable measures to ensure the security of the data you may choose to provide firstPRO from loss or misuse, unfortunately the transmission of data through the Internet cannot be guaranteed to be 100% secure. Neither firstPRO, nor its affiliates, nor any of their respective employees, officers or agents or the provider of the internet services on behalf of firstPRO (nor any other person involving the management or establishment of the Website, Applications, or Services) can give any representation or warranty as to the absolute security of the data transmitted using the Website, Applications, or Services and cannot give any guarantee that such data will not be compromised by bad actors. If you choose to provide data to or allow collection of data by firstPRO or any of its affiliates or any of their respective officers, directors or employees, agents, or independent contractors, then you do so understanding the aforementioned risk.

8. Third-party Websites

This Website, Applications, and Services may contain links to other websites that are not maintained or controlled by firstPRO. firstPRO is not responsible for the privacy practices (if any) of such other websites, and you are encouraged to review their privacy policies (if any). The fact that a link to a third-party website exists on the Website, Applications, or Services does not mean that the third-party site operates under the same or similar privacy practices as set forth in this Privacy Policy. The policies and procedures firstPRO describes here do not apply to third-party websites. If you access a third party website using a link, then you do so at your own risk. You acknowledge that your access of any links to social media features on the Website, Applications, or Services (e.g., links to Facebook, Instagram, Twitter, etc.) is governed by the terms of use and privacy policies of the companies providing such social media features.

9. Notification of Changes

firstPRO reserves the right to revise this Privacy Policy at any time. If we make substantial changes to this Privacy Policy, we will endeavor to notify you of such changes (e.g., by email or an alert on the Website for a period of time). However, regularly reviewing this page is the best method to ensure you are always aware of the information firstPRO collects, how it is used and under what circumstances.

10. Changes to Your Information

You may change or update information you previously provided to firstPRO by contacting firstPRO via e-mail at info@firstprous.com, by phone at 617-830-7152, or via regular mail at 100 High Street, Suite 420, Boston, MA 02110.

11. Stopping E-mails and Promotional Materials

You may stop or opt out of email messages and other promotional mailings by contacting firstPRO via e-mail at info@firstprous.com, by phone at 617-830-7152, or via regular mail at 100 High Street, Suite 420, Boston, MA 02110.

12. Disputes, Questions or Comments

For disputes regarding our collection or use of your personal information, or for more information or questions or comments concerning this Privacy Policy, please see our Terms or contact firstPRO via e-mail at info@firstprous.com, by phone at 617-830-7152, or via regular mail at 100 High Street, Suite 420, Boston, MA 02110. This Privacy Policy is governed by the laws of the State of Massachusetts, without regard to conflicts-of-law principles.